Refund policy

Customer satisfaction is our top priority at Beauty Raving.
If you're not completely happy with your purchase, we're here to help! We offer a 14-Day Return Guarantee on eligible items.

You may request a return, refund, cancellation, or exchange—just contact us and our team will assist you every step of the way.

How to Request a Return or Refund

• Report Within 14 Days
  If you believe your item is defective or incorrect, please contact us at contact@beautyraving.com within 14 days of receiving your order. Including detailed descriptions, photos, or videos will help us resolve the issue quickly.
• Response Within 1 Business Day
  Our customer support team will respond to your request within 1 business day.
• Return Instructions Provided
  If a return is needed, we’ll send instructions. Once you've shipped the item, please send us the tracking number and a valid receipt as proof.
• Processing Time
  Once we receive your return, we will process your exchange or refund within 1 business day.

Returns

• Shipping Labels Not Provided
  Return shipping labels are not provided by Beauty Raving.
• Send to Our Shipping Address
  You may return items to our original shipping address. (We’ll provide this in your return instructions.)
• Recommended Shipping Method
  Use USPS Flat Rate with tracking to ensure safe delivery. We are not responsible for lost or stolen return packages. A valid tracking number is required for refunds.

Refunds

• Payment Method
  Approved refunds will be returned to your original payment method within 3–10 business days.
• Restocking/Handling Fee
  If the return is due to customer reasons (e.g., changed mind, wrong item/size ordered), a $20 restocking and handling fee may be deducted from your refund.
• Refused or Undeliverable Orders
  A $20 fee may also apply if an order is refused at delivery or returned due to an incorrect or undeliverable address.

Returnable Items Policy

To qualify for a return:

• Items must be unworn, unwashed, uncut, and unstyled.
• Products must be in original packaging and free of stains, odors, or signs of wear.
• Incorrect items returned (i.e., not what we shipped) will be discarded upon receipt.

We reserve the right to limit or reject returns in cases involving:

• Excessive or irregular return patterns.
• Items returned in unacceptable condition.
• Suspected fraudulent activity.

We will always try to work with you to resolve any issues, but Beauty Raving reserves the right to deny future service if necessary to protect our community.

Order Cancellations

Orders can be canceled or changed within 2 hours of purchase, as long as the order has not yet been packed for shipment.
Please email contact@beautyraving.com immediately if you need to cancel or edit your order.

Need Help?

We’re here to help!
Contact us at contact@beautyraving.com and we’ll respond within 1 business day.

Beauty Raving reserves the right to interpret or update this policy at any time.